About Us

Belong at Home is a local community-based, not-for-profit organisation that provides home and community care support services to older people (over the age of 65 years) so they can continue to live independently and enjoy a quality of life at home for as long as possible.

With our earliest service established in Busselton in 1981, we have been serving the South West for more than 40 years. Managed by a volunteer Management Board, we have offices in Bunbury, Donnybrook, Collie, Busselton, Margaret River and Bridgetown.

Belong at Home (the new trading name for Community Home Care Incorporated from 2023) is committed to providing our clients with reliable and personalised services.

We understand how important it is to maintain independence and wellbeing which is why we focus on providing professional, dependable care and support.

Working together, we can have a positive impact on your ability and self-esteem to manage day to day life.


Since our modest beginnings, Belong at Home ( has grown to become one of the leading providers of aged care from our origins of providing Home and Community Care Program (HACC) services across the South West. More than 200 staff and over 300 volunteers throughout the South West region provide dedicated care and support to about 3,000 clients a year across CHSP, Home Care Package and private services.

The inspiration for the foundation of Belong at Home has originated in each of our regions from community volunteers, who saw a need to provide transport and social interaction to the elderly and the disabled to support them in their desire to remain living independently in their homes.

Under our legal name and previous trading name of Community Home Care, we provided services in Bunbury from 1987 until 2011 when we began offering services outside of the Bunbury area following a merger with the Donnybrook/Balingup HACC service.

In 2016 we also began home care services in Collie after merging with Collie HACC and the Collie Adult Day Care Centre. One year later in 2017, we joined with Bridgetown Transport and Meals on Wheels as well as BESS in Busselton and Margaret River, to provide services in six different locations in the South West.

We continue as a not-for-profit community group managed by a voluntary management committee which is elected annually.

Under our new, “umbrella” of Belong at Home, our organisation embraces the rich history and special contributions of each of our sites.

Our Core Values

  • Respect
  • Integrity
  • Personal Approach
  • Continuous Improvement

Commitment to Service

At Belong at Home we are committed to providing you with reliable and personalised services and support to ensure you have all you need, whatever your circumstances.

We understand how important it is to remain living in your home for as long as you are able, which is why our focus is on you.

We want you to be able to maintain your independence and well-being through professional, dependable care and support.

Wellness Approach

Your well-being is about looking, feeling and being the best as possible emotionally, mentally and physically.

That’s what the team at Belong at Home do: provide you with lifestyle choices to make sure you have all the support you need.

We give careful consideration to what a client can and wants to do, rather than only what they have difficulty with. We want our clients to retain their independence and we encourage them to build their capacity and confidence to do the things they want and are able to do to live comfortably at home.

Our long experience has shown that working together we can have a positive impact on your ability and self-esteem to manage day to day life. Being an active citizen, more than simply a beneficiary of our services, is an important part of being healthy.

Our Wellness Approach incorporates:

  • Addressing individual client need in a holistic way, taking into consideration their abilities, strengths and difficulties.
  • Enabling individuals to set goals and make decisions about the support they receive.
  • Ensuring that the support services we are delivering are in partnership with clients and/or their carers
  • Encouraging clients to maintain social connections and links within the community.
  • Acknowledging that service delivery requires flexibility to meet the individual and changing needs of clients.
  • Supporting clients to have a choice and assists them in their decision making.

Association Membership

As an incorporated association, Belong at Home welcomes membership from interested individuals. Whether you are a client, family, friend, volunteer, team member, community member or an interested local professional/ stakeholder you are invited to apply for membership.

Belong at Home Board Members are all members of the association, voted into their positions by members. Staff of Belong at Home cannot be Board Members.

You can download a membership application form below or collect a form from any Belong at Home office.