About Us

Belong at Home is a local community-based, not-for-profit organisation that provides home and community care support services to older people (over the age of 65 years) so they can continue to live independently and enjoy a quality of life at home for as long as possible.

Established in Bunbury in 1987, and managed by a volunteer Management Board, we have offices in Bunbury, Donnybrook, Collie, Busselton, Margaret River and Bridgetown.

Belong at Home is committed to providing our clients with reliable and personalised services.

We understand how important it is to maintain independence and wellbeing which is why we focus on providing professional, dependable care and support.

Working together, we can have a positive impact on your ability and self-esteem to manage day to day life.


Since our modest beginnings, Belong at Home has grown to become one of the leading providers of the Home and Community Care Program (HACC) in the South West. More than 140 staff and over 300 volunteers throughout the South West region provide dedicated care and support to about 3,000 clients a year.

The inspiration for the foundation of Belong at Home – formerly known as BEADS (Bunbury Elderly and Disabled Support) – came from a group of community volunteers who saw a need to provide transport and social interaction to the elderly and the disabled to support them in their desire to remain living independently in their homes.

Demand for our support grew and in 2011 Belong at Home began offering services outside of the Bunbury area when it combined with the Donnybrook/Balingup HACC service.

In 2016 we also began home care services in Collie after merging with Collie HACC and the Collie Adult Day Care Centre. One year later in 2017, we joined with Bridgetown Transport and Meals on Wheels as well as BESS in Busselton and Margaret River, to provide Belong at Home services in six different locations in the South West.

We continue as a not-for-profit community group managed by a voluntary management committee which is elected annually.

Our Core Values

Respect ~ We seek an inclusive and welcoming environment. We promote empathy and care for ourselves and others.
Integrity ~ We act with fairness and honesty. We are accountable for our actions.
Personal Approach ~ We embrace individuality, choice and preferences. Our clients are centre to our organisation.
Commitment to Continuous Improvement ~ We embrace innovation and quality. We listen, learn and seek out improvements.

Our Mission

Belong at Home’s mission is to provide care, assistance and
support to older people in the South West area, to enable
individuals to remain in their own home and enjoy maximum

Our Vision

To be trusted and valued by our clients, their families and
communities, providing the services and supports to
remain independent and connected.

Wellness Approach

Your well-being is about looking, feeling and being the best as possible emotionally, mentally and physically.

That’s what the team at Belong at Home do: provide you with lifestyle choices to make sure you have all the support you need.

We give careful consideration to what a client can and wants to do, rather than only what they have difficulty with. We want our clients to retain their independence and we encourage them to build their capacity and confidence to do the things they want and are able to do to live comfortably at home.

Our long experience has shown that working together we can have a positive impact on your ability and self-esteem to manage day to day life. Being an active citizen, more than simply a beneficiary of our services, is an important part of being healthy.

Our Wellness Approach incorporates:

  • Addressing individual client need in a holistic way, taking into consideration their abilities, strengths and difficulties.
  • Enabling individuals to set goals and make decisions about the support they receive.
  • Ensuring that the support services we are delivering are in partnership with clients and/or their carers
  • Encouraging clients to maintain social connections and links within the community.
  • Acknowledging that service delivery requires flexibility to meet the individual and changing needs of clients.
  • Supporting clients to have a choice and assists them in their decision making.

Association Membership

As an incorporated association, Belong at Home welcomes membership from interested individuals. Whether you are a client, family, friend, volunteer, team member, community member or an interested local professional/ stakeholder you are invited to apply for membership.

Belong at Home Board Members are all members of the association, voted into their positions by members. Staff of Belong at Home cannot be Board Members.

You can download a membership application form below or collect a form from any Belong at Home Branch.

Belong at Home Membership Form 2022Download